Case Studies & Reviews

Case Studies

Geelong property purchased at over $70,000 below asking price.

In 2019, Mary represented a buyer purchasing a home with 3 bedrooms, 2 bathrooms and 2 garages in Geelong on a 350 square-metre block of land. The auction agent was overwhelming, chasing a price in the mid-$600,000s.

Mary negotiated the price down to $530,000 and, today, the property is worth $660,000.

Through skilful negotiation Mary was able to save her clients tens of thousands of dollars on a high-quality property – which over time has helped them build over $100,000 in equity.

Property Advocates

Vendor in Fairfield sells property for $1.36 million (despite neighbours selling for over $450,000 less)

In 2016, Mary represented a vendor looking to sell their home in Fairfield, Victoria. A neighbour on the same street had only recently sold their brand-new property for $900,000, and her clients were worried that they would have to sell for much less.

Mary took control, injected some of her 20 years’ experience into the sales process, and sold their property for $1.36 million.

Her clients had never dreamed their property would sell for so much.

Video Testimonials

Reviews

Kathryn Lee
Kathryn Lee
05:56 07 Oct 25
Mary has been our buyer and vendor advocate and we could not recommend her highly enough. A prompt and clear communicator who walked us first timers through everything so patiently. She recently helped us sell our home (which she also helped us buy) and it was immensely helpful having her on our side. From helping us source the right agent to communicating on our behalf while we were overseas, we couldn't have done it without her.
Harry Salter
Harry Salter
22:57 04 Oct 25
We bought a house through Mary at Maatouk property advocates and the process was seamless and stress free. Mary was there throughtout and always communicated with us every step.I highly recommend Mary from Maatouk Property advocates she was our secret weapon in purchasing our new home.
John A
John A
03:18 28 Aug 25
Mary is great to deal with and easy to talk to. She was willing to listen to my goals and needs and will always work in our best interests.If you're looking for a great Buyers Agent, I highly recommend speaking to Mary.
Jessica Lozanovski
Jessica Lozanovski
06:49 20 Aug 25
Mary was fantastic to deal with. She helped her client secure a lovely home in a great location. As an agent working in collaboration with Mary on this, I couldn’t recommend her highly enough.
Martina Mc Ardle
Martina Mc Ardle
05:25 17 Jun 25
Mary was an absolute pleasure to deal with.The process was a very smooth transition.Thank you for your assistance.Cheers Martina.
Christine Hetherton
Christine Hetherton
03:40 20 May 25
Don’t look any further, Mary is the best.She is thorough, knowledgeable, informative and extremely competent. She communicates regularly with you, and is great to have on your side in the very competitive world of real estate.I have no hesitation in recommending her.
Ilija
Ilija
06:13 07 May 25
Mary Maatouk from Maatouk Property Advocate is an outstanding buyers advocate. Her expertise, attention to detail, and strong negotiation skills ensured her client secured her first home at auction recently.She was a pleasure to deal with and I would highly recommend Mary to anyone looking for a dedicated, professional advocate who truly puts her clients first.
Cyn
Cyn
00:01 02 May 25
We recently engaged Mary to assist with a purchase and was pleased with the support and guidance provided. Mary was professional and responsive and I’d recommend her services to others. Thank you
Ian Hansen
Ian Hansen
01:48 16 Apr 25
Mary provide a comprehensive plan to buy my investment property. We both agreed on a price with Mary confident it may not get to that price. Well she was right by $60K. I highly recommend Mary.
Andrew
Andrew
04:51 11 Apr 25
Mary is extremely professional in all aspects of buyer advocacy. Mary’s knowledge of market conditions is always up to date. If you are looking to buy a property please make sure you work with Mary.
Mirlinda Redzep
Mirlinda Redzep
08:27 17 Mar 25
I recently had the pleasure of working with Mary from Maatouk Property Advocates and I cannot recommend her services highly enough! From start to finish, she made the home-buying process seamless and stress-free. Her expert knowledge of the market, attention to detail, and genuine commitment to finding the best property for my needs was beyond impressive. She took the time to understand exactly what I was looking for and helped me navigate all the complexities negotiations with ease. I felt confident and supported every step of the way. If you're looking for a reliable, knowledgeable, and trustworthy buyer's advocate, look no further Maatouk Property Advocates is the best in the business!
Liberata Tatasciore
Liberata Tatasciore
01:45 04 Mar 25
Mary is an excellent buyer’s agent. She has a deep knowledge of the market and her negotiating skills helped secure the ideal property for our mutual client. It was a pleasure to work with Mary, and we look forward to working with her again soon. We highly recommend her services.
Germana Tendelli
Germana Tendelli
03:58 12 Feb 25
Mary was a pleasure to work with. She took the time to understand my concerns and my needs, and supported me through the process of purchasing a new home. Her insights to the marked are very strong and this is what enabled her to negotiate a great offer. Thanks Mary, I cannot recommend you highly enough.
Renee Edwards
Renee Edwards
09:46 04 Feb 25
⭐⭐⭐⭐⭐Mary was absolutely fantastic in helping my client find her dream home for less than expected! Her expertise, dedication, and seamless collaboration made the entire process smooth and stress-free. She understood exactly what my client wanted and delivered beyond expectations. Highly recommend her for anyone looking for the perfect home!
eugene lee
eugene lee
22:14 23 Jan 25
If you want a buyer’s advocate that is efficient, willing to listen to your needs, attentive to detail, and be in your corner backing you and focusing on getting you the right property, Mary is the agent for you! In addition to waiting for an extended period of time while our refinancing hit a road bump with the banks, she helped us navigate the tricky property market and managed to secure us a property that ticked all our boxes! Mary is also a great negotiator and provided great support from start to finish, being able to recommend trades people to help with getting our investment property ready in no time at all!一位了解市場並且注重細節的優秀買家代理商。在我們解決財務問題時,他們願意傾聽並且很有耐心。提供從開始到結束的全方位服務,幫助與律師、賣方代理和商人進行溝通,使整個購買過程變得輕鬆高效!
Sheshops Opshops
Sheshops Opshops
07:54 28 Nov 24
We had been trying to upsize to a new property for many years but never seemed to get across the line. Mary was recommended to us by a mutual friend and from our first interaction it was clear that she would be the one to stop us going around in circles and clarify what we wanted, then support us to be brave enough to go for it. She charmed the agent and provided us with insider market information, leading to us feeling much more confident about the purchase. Mary's title is Buyer's Advocate however she is also part therapist - being an objective third party who can help couples stop spiralling into doubt and inaction. Thanks Mary for your kindness, support and general positivity!
Jonathan Henshaw
Jonathan Henshaw
00:57 11 Nov 24
I'll cut straight to the chase, if it wasn't for Mary then we wouldn't have been able to purchase our forever home. From her strong relationships in the real estate market to her unwavering guidance and support, she is an absolute champion for her clients. The process of buying a home is a rollercoaster with many positive and negative emotions but going through it with Mary made it so much better. I told Mary many times during our buying process that I wouldn’t have been able to do it without her and I meant it. She was always there when we needed her, provided us with honest feedback and managed our expectations clearly. The added value of her fantastic negotiating skills, insight into the property market and ability to source off-market opportunities were the cherries on top! I can’t recommend her services enough!!!
Lincoln Ravi
Lincoln Ravi
22:30 22 Aug 24
My brother and i went through Mary to buy our first investment property and we couldn't be happier with the service we received. She helped us find a property that suited our very specific requirements and helped us get the best possible purchase price.Thanks Mary.
Sarah Carswell
Sarah Carswell
02:01 03 Aug 24
As a first-time buyer, I had an awesome experience with Mary who negotiated the purchase of my one-bedroom apartment, securing an excellent deal. Mary’s expertise , extensive experience and knowledge is high quality. Mary was patient, and always available to answer my questions. Mary put me at ease and was an absolute professional which made the process smooth and stress-free. Mary regularly communicated, keeping me in the loop at every step which gave me confidence to make informed decisions. Thanks you Mary! I’m looking forward to working with you again down the track. I am delighted with my apartment! I highly recommend Mary to any buyer looking for an outstanding advocate. Thank you for making my dream of property ownership a reality!---
Kerry Miles
Kerry Miles
08:46 03 Jul 24
Very impressive and professional buyers advocate,I have no hesitation in recommending Mary.
Billy Zontanos
Billy Zontanos
08:53 27 May 24
Can't thank Mary enough for all of her assistance in guiding me with my property purchase. From the start, Mary was extremely thorough, knowledgeable and answered all questions I had at any hour of the day. Her experience in the field made the entire process so seamless. I would definitely recommend Mary to anyone looking to purchase a new home. You will be extremely satisfied with your experience!
Greg Nicolacopoulos
Greg Nicolacopoulos
11:00 25 May 24
Mary is a the best in the business! She really did assist in making sure we got the property we wanted. She took over and made sure that we were able to secure the property by being the liaison between us and the agent. She also put us onto the right people to do our do diligence on the property prior to making a formal offer which meant we lead the race with a strong offer. Recommend Mary she will make buying a house a breeze. Thank you again for all your help
Shruti Mouli
Shruti Mouli
23:42 28 Apr 24
Mary is a wealth of information and generous in spirit. Recently we were in the process of selling our house. Even though Mary wasn't our buyers advocate she went above and beyond with her advice and support. Mary is the one to have in your corner to ensure the best results in the most stressful of times. Highly recommend Mary and her services.
I have no hesitation in recommending Mary Maatouk to anyone in need of a property advocate. Her expertise, commitment, integrity, and genuine care for her clients make her a standout in the industry. Thank you Mary, for all that you have done for me.FULL TESTIMONIAL - Professionalism to the Max!!! -I cannot speak highly enough of Mary Maatouk Property Advocates and the exceptional service provided. Mary's professionalism, and unwavering commitment towards my property needs were truly outstanding. Mary's dedication to her work is unparalleled, and her knowledge of the current housing market is truly remarkable. Her integrity and honesty shone through in all our interactions, giving complete confidence in her expertise.I am incredibly grateful for Mary's superb guidance and supportthrough the buying/selling process. I wholeheartedly recommend Mary Maatouk to anyone in need of a property advocate. Thank you, Mary, for your outstanding commitment and for making the process as smooth and stress-free as possible.
Mel Baulch
Mel Baulch
10:02 10 Apr 24
The thought of buying a home felt daunting and overwhelming as a solo buyer. Mary Maatouk was referred to me by my mortgage broker and engaging her services was an excellent decision and I am grateful I pursued it. Mary is passionate about the work she does and does it ethically. She was clear about the role she would play, she was proactive and diligent with getting things done, she was able to refer out where needed and she was very competitively priced. She kept in regular contact and gave frequent updates on progress or delays. She was an absolute pleasure to work with and I would highly recommend her services as someone who is very professional, knows the business inside out and has incredible attention to detail. Thanks to Mary, I have a great sense of peace moving into my new home. Thank you, Mary 🙂
Nick Pool
Nick Pool
05:47 17 Dec 23
Outstanding!!! You will be hard pushed to get a better customer experience. Pushed for time to find a property and needing all the help we could get and found exactly what we needed. Attention to detail and incredibly efficient attended 1 auction which produced a very quick sale all the credit goes to Mary. Many thanks for securing our future. Should we move again no questions on who we are calling.Nick&Zoe
Kelly Young
Kelly Young
06:40 14 Dec 23
Mary provides and thorough and professional service for her clients and is down to earth and up front. She is always there to get the best results for her clients as quickly and stress free as possible. I recommend Mary for her advocacy services and skills.
paola allen
paola allen
07:15 14 Nov 23
We can’t thank Mary enough for making the process of selling our home easy. Her years of experience, knowledge of the industry and strong determination meant that we were able to achieve an excellent result. Mary was also our Buyer's Advocate and helped us buy our dream home. She removed all the stress and made the process effortless. Cannot thank her enough. Highly highly recommend Mary for both selling and buying your home.
Fredi Smith
Fredi Smith
23:15 16 Oct 23
We worked with Mary for the recent purchase of our family home and we are so glad we did. It was great to have Mary on our side when dealing with the agent and we fully trusted her to devise the best plan of action to secure the house. We were looking to buy for a while and after a few unsuccessful auctions and frustrating off market negotiations, it was amazing having Mary take the lead and secure the home within a very short time. We would 100% recommend working with Mary. Thank you!
Danica Foo
Danica Foo
10:34 10 Oct 23
Mary was a pleasure to work with. Her guidance gave us confidence as first time vendors to navigate the selling process. We enjoyed a smooth sailing sale and would recommend Mary to others who are approaching the daunting process of selling.
Adrian
Adrian
03:50 22 Aug 23
Mary has been fantastic to work with. She’s very professional and knowledgeable and I would highly recommend her to anyone who is looking at buying or selling.Thank you again
Elizabeth Lennie
Elizabeth Lennie
08:02 02 Aug 23
Being from Rural Victoria, Mary made our city purchase stress free. From our initial meeting Mary quicky understood our preferences and quickly gained our confidence. Mary enabled what seemed a daunting process become a clear pathway.Mary was able to negotiate a wonderful price, lower than what we had expected, thus saving us money.We highly recommend Mary.Thank you Mary.
James Yousif
James Yousif
05:57 16 Jun 23
Mary is a pleasure to deal with. Very informative, and goes that extra mile.
Paul Champion
Paul Champion
07:01 29 May 23
Mary was amazing! She was very thorough, her communication skills were excellent and she made the whole daunting process of purchasing by auction so much easier. Can highly recommend Mattouk Property Advocates!!
Hayley White
Hayley White
10:09 14 May 23
Mary is knowledgeable, friendly and highly experienced and went above and beyond to get to know me and my preferences, and gave me the support and confidence boost I needed to secure my dream home after a long searchForever thankful to have found Mary and I highly recommend Mary to anyone looking to buy their first home
Christopher Ladley
Christopher Ladley
03:53 21 Apr 23
Mary is a complete property professional! We have many mutual clients, and every time that she helps one of our clients, Mary provides absolutely amazing service from the first call to popping the cork on the Champagne bottle.
Gaya V
Gaya V
08:56 27 Mar 23
Being out of state buyers, Mary’s insights and extensive knowledge of local suburbs was essential in our decision making. She was always available to answer our questions and is very helpful. Her network of contacts such as conveyancers etc made the process smoother. Highly recommended.
Cameron Forgac
Cameron Forgac
23:19 20 Mar 23
Coming from an agents point of view, Mary was an absolute pleasure to deal with. she is charismatic, thorough and a wealth of knowledge! all characteristics you want in a buyers agent, could not recommend her with any higher regard
Paul Ibrahim
Paul Ibrahim
06:28 20 Mar 23
If you’re looking for someone to represent you in an honest and transparent way then look no further than Maatouk Property Advocates.After recently working alongside Mary to help her clients buy a home we were selling the communication, honesty and transparency was very evident from the beginning. Mary knows her stuff and went above and beyond to help facilitate the best outcome for all concerned.
Ree Ngawaka
Ree Ngawaka
12:08 12 Dec 22
Words cannot express how grateful we are to have had Mary on our team. Just tonight after 10pm she got the vendor across the line after a long, painful negotiation period which ultimately saved us so much time and money because she endured the entire process professionally and effectively. Mary is worth her weight in Gold! We could not have brought our first home at the great price we got it for without her! Do not even hesitate to work with Mary, she will take most if not all the stress that comes with buying a home. She also has a great team of experts she can recommend and work with her and it makes the process so smooth.Thank you Mary you're amazing!
Michael Zachariou
Michael Zachariou
07:19 08 Dec 22
Mary is amazing! She helped guide us through a difficult purchase with knowledge and confidence. I can’t recommend Maatouk Property Advocates enough and will definitely use her again in the future.
Arman Semerjian
Arman Semerjian
10:00 07 Dec 22
What do they say about 1st Impressions when meeting people….8 Seconds is all it took for me to know that Mary is a total professional in the industry. More so, Mary is a one of the most caring human beings you will ever meet. 💫
Justin Tevelein
Justin Tevelein
05:43 23 Oct 22
Mary was excellent and took all the stress out of buying a property so that I didn’t have to worry about it myself. I’m very glad I engaged her and I highly recommend her services. I would definitely use Mary again if I bought another property.
Amanda Pytel
Amanda Pytel
04:59 17 Oct 22
Where do I start? Mary is amazing!! She is professional, personable and is extremely good at her job. After many years of hunting and trying to navigate the Melbourne property market, my husband and I were left deflated after many missed opportunities. In comes Mary and she took the stress out of the entire process and managed to secure a house for us in our dream location for a great price. She makes herself available way over what is expected (thank you) and is definitely worth her weight in gold. Thank you so much Mary, we are forever grateful.
Brenda Winning
Brenda Winning
06:54 15 Oct 22
We saw the property advertised on Wednesday and secured it at auction on Saturday all thanks to Mary and the fabulous team (conveyancer, mortgage broker and building inspector) she works with. We appreciate these awesome professionals who put in late nights to make sure we could put in that unconditional offer at auction with confidence. We are thrilled with the purchase and so grateful you took on the challenge. Recommend without hesitation
Jeremy Browne
Jeremy Browne
03:27 12 Oct 22
Mary was an amazing buyers advocate. Not only did she land my number one choice, she was also busy working away in the background setting me up with other top options to fall back on. Anyone looking to make the buying process as painless as possible would be lucky to have Mary on their side.
Erica Managh
Erica Managh
09:33 09 Oct 22
Mary is fantastic! She was so patient with us as she stepped us through the whole house buying process and without her expertise we would never have won our dream home at auction. I'd highly recommend her.
Stephen Matthews
Stephen Matthews
11:11 02 Oct 22
Mary did an amazing job helping us with our house search, auctions, and negotiations on the final purchase. She goes above and beyond and gave us great advice and really helped with our peace of mind through the whole process.
Renee Minchin
Renee Minchin
02:47 23 Sep 22
Mary is approachable and knowledgeable. Would highly recommend as she provides peace of mind and comfort during a stressful period.
Kheng Tu
Kheng Tu
00:22 22 Sep 22
I highly recommend Mary as she has helped find the right property within the criteria set out. She understands what is important to each individual and finds the right price point to meet those criteria. Her experience and knowledge is evident and would use her time and time again.
Tony Antoniou
Tony Antoniou
06:26 13 Sep 22
I would highly recommend Mary for both buying and selling properties. Mary took the time to sit down and listen to what I wanted when I decided to purchase my property in 2017 and came through with the goods! Mary always made sure she put my needs first! Extremely professional and hard working.
Marianna Mavrias
Marianna Mavrias
04:11 13 Sep 22
Mary and I have worked together on a number of Conveyancing matters (Purchase and Sale). Mary has always provided our clients with the very highest level of service, both as Buyer Advocate and Vendor Advocate. She goes above and beyond, striving to achieve the very best results for clients every single time! Client feedback is always positive and on top of her hard work and professionalism, Mary is also a genuine and compassionate human! Thank you Mary for all of your hard work in looking after our mutual clients!
colin abbas
colin abbas
02:35 13 Sep 22
l highly recommend Mary to both sellers and buyers alike to represent them through the the real estate process. She is professional and very knowledgeable and most importantly a strong negotiator. l have dealt with Mary as a buyers advocate as well as a vendors advocate and felt it was easy easy to deal with her.So if you are buying or selling, make sure you have her on your team to assist you achieve the outcome your after.
Costas S
Costas S
04:23 12 Sep 22
Mary is an astute and highly regarded property professional.With over 20 years expereince in property, Mary is best positioned to help you secure the right property for your needs. Her willingness to do everything she can, listen to her client's needs and then focus on these needs when searching for the right property is what sets Mary apart.She knows property and has the attitude to help anyone looking to gain entry into the market - First Home Buyer, Investor or Relocators - Mary works with all her clients to achieve their desired outcome - and she gets RESULTS!Having worked with Mary closely, I have seen first-hand and up close what she has achieved and can highly recommend her to anyone looking to engage her services.
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